Last updated: September 11, 2011
OldChinaBooks.com (OCB) cares how information about you is used and shared, and OCB will do so carefully and
described in this Privacy Notice.
OCB receives information from visitors to the website in three ways.
Feedback. A feedback form is provided to encourage visitors who purchase books from retailers to whom the visitors are
directed from this site (such Amazon, and Barnes and Noble) to tell OCB about their experience making the purchase, and
if there were any difficulties or delays. This form is received by OCB via email and, if the respondent has provided an
email address, OCB may choose to respond to provide redress. The name and email address provided by the customer
thereafter resides in a feedback folder on a secure webmail server for the time required to resolve any issues, and for a
reasonable time thereafter in case follow-up is needed. OCB will periodically remove feedback from its webmail server, or
at any time deletion is requested by a respondent.
Requests for Readings. A form is provided for visitors to request authors on book tour to give book readings when in
their communities. This form is received by OCB via email and, if the respondent has provided an email address, OCB
will respond to arrange for readings. The name and email address provided by the customer thereafter resides in a requests
folder on a secure webmail server for a reasonable time after readings in case follow-up is needed. OCB will periodically
remove reading requests from its webmail server, or at any time deletion is requested by a requestor.
Bookseller Registration. A registration form is provided for booksellers to inquire regarding the wholesale purchase of
books offered by OCB. This form is received by OCB via email and contains information identifying the bookseller and
location of their business. OCB then uses this information to follow-up with booksellers to arrange sales transactions.
The bookseller’s information thereafter resides in a bookseller folder on a secure webmail server for the time required to
complete a transaction, and for a reasonable time thereafter to allow for offline record keeping. OCB will periodically
remove bookseller information from its webmail server, or at any time deletion is requested by a bookseller. Such
information then becomes a matter of record for business purposes and is maintained offline by OCB.
Automatic Information. Certain types of information are captured by the computer systems of service providers
independently of that captured by OCB for feedback, requests, or booksellers. Your browser settings will determine how
some information is handled, and you should be able to prevent capture of much sensitive information by adjusting your
browser settings. Old China Books does not capture “cookies” or other cyberspace artifacts (unlike major retailers like
Amazon) and would not know how even if we wanted to. However, as OCB’s website is hosted by a public service
provider, and broadband communication is through a public service provider, various information may be captured by
Yahoo, Sprint, or other intermediaries. This will always be without the knowledge of OCB, and concerned visitors should
consult the Terms of Service for those service providers.
No information is passed by OCB to other websites when a visitor executes a link from the OCB website.
Information from Other Sources. OCB receives no information from other sources about visitors to the OCB website.
OCB does not undertake retail transactions from the OCB website – visitors are always directed to retailers selling books
offered by OCB. Transactions with booksellers require them to interact directly with distributors, such as Ingram, and
OCB often arranges to drop-ship orders to retailers. Information from these transactions is retained by all parties for
bookkeeping purposes. Impersonal statistical information is gathered from retailers, and transaction details are retained by
firms printing and distributing the books offered by OCB. OCB may receive information specific to purchase transactions
and defective or damaged returns and add it to our account information and business reporting. OCB does not sell or
otherwise share customer information.
Third-Party Service Providers. We employ other companies and individuals to perform functions on our behalf.
Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, analyzing data, providing marketing
assistance, processing credit card payments, and providing customer service. They have access to personal information
needed to perform their functions, but may not use it for other purposes.
Protection of OldChinaBooks.com and Others. We release account and other personal information when we believe
release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect
the rights, property, or safety of OldChinaBooks.com, our users, or others. This includes exchanging information with
other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not
include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial
purposes in violation of the commitments set forth in this Privacy Notice.
With Your Consent. Other than as set out above, you will receive notice when information about you might go to third
parties, and you will have an opportunity to choose not to share the information.
Transaction Security. OCB depends on the security measures of service providers to protect the security of your
information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
Typically, providers reveal only the last four digits of your credit card numbers when confirming an order. Providers
transmit the entire credit card number to the appropriate credit card company during order processing, which be
authenticated and protected by Verisign or another similar firm. It is still important for you to protect against
unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.